The Spring by Citi Payment Gateway offers the following APIs to manage your merchants and their transactions.
Merchant Boarding
Allows you to automatically board merchants onto Spring by Citi Payment Gateway.
- Supports end-to-end integration of the information flow from a sales opportunity through to merchant sign-up to use gateway services, to boarding a merchant to use Spring by Citi Payment Gateway, to integration of common data with billing systems.
- Drives scalability and efficiency of your operational processes through automation and decreased labor costs.
- Supports increased customer satisfaction by providing a means for you to streamline customer service.
Merchant Organization
Allows you to programmatically create, update, retrieve, and delete merchant organizations (a grouping of merchant profiles) on the Spring by Citi Payment Gateway.
- Supports grouping of merchant profiles to meet the operational and reporting needs of your business.
- Supports integration with your existing business applications where merchant profile data is available, for example, Customer Relationship Management or Sales management tools.
- Drives scalability and efficiency of your operational processes through automation and decreased labor costs.
Reporting API
Allows you to download event, demographic, and transaction data as formatted reports from the Spring by Citi Payment Gateway.
- Provides password-authenticated access to reports.
- Returns reporting data in csv format for easy manipulation.
- Provides supporting data for your analysis and billing requirements.
Chargeback
Allows you to record chargeback transactions depending on the match action that you provide in the Record Chargeback request. You may choose to record each chargeback transaction against the originating order for a matching merchant gateway profile, or create a new order with a standalone chargeback transaction.
- Updates the order status to indicate that a chargeback record exists against the order.
- Enables searching and viewing of chargeback transactions in Merchant Administration and Merchant Manager.
- Allows download of chargeback transactions in the CSV report downloads.