RESOURCES
Changelog
Click to Pay
onError
onError Callback
Triggered if an error occurs during checkout.
Provides an error code and message.
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Returned if an error occurs.
Provides details about the error that you can use to determine the action you want to take.
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onError(error) { console.log('error code %s, error message %s', error.errorCode , error.errorMessage) }
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error
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Object
errorCode
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String
Contains an error code that identifies the specific error.
errorMessage
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String
Contains an error message with details about the specific error.
List of error codes and associated error messages.
Integration Error Codes Copied to clipboard
Error Code | Error Message | Your action |
---|---|---|
CALLBACKS_ONCOMPLETE_ERROR |
Missing Argument: onComplete callback is required | Include the onComplete callback method in the configure method. |
CALLBACKS_ONERROR_ERROR |
Missing Argument: onError callback is required | Include the onError callback method in the configure method. |
MERCHANT_ID_ERROR |
Missing Argument: Merchant ID is required | Include the merchant.id field in the configure method. |
MERCHANT_NAME_ERROR |
Missing Argument: Merchant Name is required | Include the merchant.name field in the configure method. |
MERCHANT_URL_ERROR |
Missing Argument: Merchant URL is required | Include the merchant.url field in the configure method. |
SESSION_ID_ERROR |
Missing Argument: Session Id is required | Include the session.id field in the configure method. |
MISSING_API_VERSION_ERROR |
Missing Argument: API Version is required | Include wsVersion field in the configure method. |
ORDER_AMOUNT_ERROR |
Missing Argument: Order Amount is required | Include order.amount field in the configure method. |
ORDER_CURRENCY_ERROR |
Missing Argument: Order currency is required | Include order.currency field in the configure method. |
MIN_API_VERSION_ERROR |
API version should be greater than or equal to | Change the wsVersion field value to at least 62, all operations must be made using 62 or higher. |
CARD_LIST_ERROR |
Missing Argument: Elements.cardList is required | Include the elements.cardList field that links to the card list component div |
DCF_ERROR |
Missing Argument: Elements.dcf is required | Include the elements.dcf field that links to the card list component div |
MISSING_EMAIL_ERROR |
Missing Argument: email is required | Include customer.email field in the configure method. |
CUSTOMER_EMAIL_ERROR |
Customer email format error | Ensure only valid payer email addresses are accepted by your site. |
INTERACTION_LOCALE_ERROR |
Interaction locale format error | Provide a valid locale using format eg en_US. |
INTERACTION_COUNTRY_ERROR |
Interaction country format error | Provide a valid ISO 3166 alpha-3 Country value in field interaction.country. |
Checkout Error Codes Copied to clipboard
Error Code | Error Message | Your action |
---|---|---|
CARD_MISSING |
The digital card ID or encrypted card object was required but is missing | Click to Pay is unavailable, revert to guess checkout flow. |
CARD_ADD_FAILED |
Unable to add card when combined flow executed | Click to Pay is unavailable, revert to guess checkout flow. |
CARD_SECURITY_CODE_MISSING |
Card security must be supplied when combined flow executed | Ensure the cardSecurityCode field in method C2P.enroll() is contains a 3 digit value or 4 digit for Amex. |
CARD_INVALID |
Invalid card number when combined flow executed | Ensure the primaryAccountNumber field in method C2P.enroll() is a valid card |
CARD_NOT_RECOGNIZED |
The specified card was not recognized | ensure the primaryAccountNumber field in method C2P.enroll() is a valid card |
CARD_EXP_INVALID |
Invalid card expiry date | Ensure the panExpirationYear and panExpirationMonth field in method C2P.enroll() is a valid |
MERCHANT_DATA_INVALID |
Merchant data is invalid | Click to Pay is unavailable, revert to guess checkout flow. |
UNABLE_TO_CONNECT |
Unable to connect to / Launch DCF | Click to Pay is unavailable, revert to guess checkout flow. |
AUTH_INVALID |
Invalid federated ID token | Click to Pay is unavailable, revert to guess checkout flow. |
Standard C2P Error Codes Copied to clipboard
Error Code | Error Message | Your action |
---|---|---|
REQUEST_TIMEOUT |
The request took longer than the permitted time to complete. This could mean the service is experiencing a high volume of calls. You should try again later. It may also be because the SDK is unable to communicate with its iFrame | Click to Pay is unavailable, revert to guess checkout flow. |
SERVER_ERROR |
This indicates that the server encountered an unexpected condition that prevented it from fulfilling the request | Click to Pay is unavailable, revert to guess checkout flow. |
INVALID_PARAMETER |
The value provided for one or more request parameters is considered invalid. This error is also generated when a required field is missing. Note: Whenever possible you should provide client side validation to avoid an unnecessary round trip to the server. Simple validation constraints are documented as part of the API specification | Click to Pay is unavailable, revert to guess checkout flow. |
INVALID_REQUEST |
The server could not understand the request. Usually this means a data field must be in a particular format, but is not. For example, base64 decoding may have failed. The message field may provide additional clarification of what part/field of the request is considered incorrect | Click to Pay is unavailable, revert to guess checkout flow. |
AUTH_ERROR |
The server does understand the request, but cannot authenticate | Click to Pay is unavailable, revert to guess checkout flow. |
NOT_FOUND |
The requested resource/business entity does not exist. The resource might also be hidden for security reasons | Click to Pay is unavailable, revert to guess checkout flow. |
TERMS_AND_CONDITIONS |
Terms and Conditions not accepted | Revert to guess checkout flow |
TERMS_AND_CONDITIONS_NOT_ACCEPTED |
Terms and Conditions not accepted | Revert to guess checkout flow |
IS_CONFIGURED_ERROR |
configure() did not complete. Configuration should be initialized first |
Ensure your integration called configure method(). Ensure you allow sufficient time for the configure method to complete before making the Click to Pay components visible. |
SRCI_ID_MISSING |
The identifier for the SRC Initiator is missing | Click to Pay is unavailable, revert to guess checkout flow. |
DPA_ID_MISSING |
The identifier for the DPA is missing | Click to Pay is unavailable, revert to guess checkout flow. |
SRCI_TXID_MISSING |
The SRC Initiator transaction identifier is missing | Click to Pay is unavailable, revert to guess checkout flow. |
DPA_TXOPT_MISSING |
The DPA Transaction Options structure is missing | Click to Pay is unavailable, revert to guess checkout flow. |
INVALID_STATE |
The account exists but is not in an "active" status for this program | Revert to guess checkout flow |
CONSUMER_ID_MISSING |
The consumer identity was required but not supplied | Revert to guess checkout flow |
FRAUD |
The user account was locked or disabled | Revert to guess checkout flow |
ID_FORMAT_UNSUPPORTED |
Invalid session ID | Click to Pay is unavailable, revert to guess checkout flow. |
Return Value Copied to clipboard
None